If you are having problems placing items in your shopping bag or completing your order, it may be because of your security and/or cookie settings. Below is a brief guide to help you change these settings and place your online order.



Cookies are tiny files of information that a web site stores on your computer. Cookies can be very useful to you when you shop online because they allow a website to store a cookie file on your computer which can show:

  • What items you have bought before
  • What you have in your shopping bag, and
  • Other convenient but non-private information

Just having cookies turned "on" in your browser is not enough as many anti-virus and firewall software packages also block cookies. To allow you to shop online at:

  1. Modify your Browser cookie settings
    • Open your internet browser
    • Select "Help" from the menu at the top
    • Click "About" at the bottom of the menu
    • The name and version of the browser will be listed on that page
  2. Modify your security/firewall/anti-virus software settings